What must keep the promise?
Book companion
Praxis
Praxis is the reliable capability that keeps or protects a relied-upon promise under real conditions.
What must protect it under pressure?
What must repair it when it cannot hold?
Exercise
Apply it before abstracting it.
Name what must keep, protect, validly refuse, escalate, repair, or re-promise the relied-upon promise when pressure appears.
A companion page should produce a usable artifact: one signal, one promise, one carrier, one proof standard, one betrayal risk, and one repair owner.
- Best input
- A recent case, customer-facing status, support label, AI answer, approval, or handoff.
- Best output
- A one-page review that another person can understand without hearing the whole theory first.
- Stop condition
- If the team cannot name proof or repair ownership, that is the finding.
Worksheet
Download the companion worksheet.
Use the worksheet to make the concept portable. It should survive being forwarded to someone who has not read the book yet.