process mapping

Praxis for Process Mapping

A process can move while the promise decays.

Start in the practice language people already use. Then use Praxis to distinguish the signal from the promise, the carrier from the capability, and proof from the status label.

Diagnostic move

Translate the practice into promise work.

A process map can show an order moved from approved to completed while the customer still lacks the promised outcome. Praxis asks what each state claims, what proof it rests on, and whether the handoff was accepted by a real owner.

The question is not whether the familiar artifact exists. The question is whether that artifact witnesses the promise people actually rely on.

Signal
The label, state, event, journey step, or metric that says something happened.
Promise
What someone treats as true because the product signaled it.
Carrier
Where, through whom, or through what the promise was encountered.
Proof
Evidence that would matter to the relying person, not only the internal system.
Repair
The owner and path when the promise cannot hold.

Translation

How Praxis enters this practice.

Process steps are not proof.

Handoffs need accepted ownership.

Each state label should be checked against the relied-upon promise.

Signals to inspect

Start with one label.

Worksheet

Keep the review concrete.

Download the worksheet, choose one signal, and write the proof and repair path before discussing the theory.