Team discussion pack
For teams that want to read the book together.
- five-copy or twenty-copy reading plan
- discussion guide
- Praxis Canvas
- Green Checkmark Audit
- one suggested 60-minute team session
For teams
Where does done happen too early?
Your dashboard may show success while the customer outcome remains unresolved. Use Find the Praxis to examine the signal, the relied-upon promise, the carrier, the proof, and the repair path.
For teams
A shared vocabulary for product trust.
Use Find the Praxis with product, design, support, operations, and AI teams whose systems may say done before the relied-upon promise has been kept.
Product Trust Video Seminar
Use a no-face, voice-led visual seminar to inspect one product signal: delivered, resolved, issued, confirmed, approved, completed, synced, escalated, or AI answered.
- Product signal
- Relied-upon promise
- Carrier and praxis
- Proof, betrayal, pressure, repair
Bulk copies
Use the book as a team text for product trust, AI product design, service design, customer experience, support operations, and workflow governance.